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Bushfire Recovery

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This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

  • Black Dog Institute - New Program

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    The Black Dog Institute has a new support program for our first responders affected by bush fires. Find out more HERE

  • Hawkesbury Community Catch-ups

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    Come along and join us for a bite to eat and a relaxed chat with neighbours, friends and the Community Recovery team.
    We will have some native plants and possum boxes to give away and a free children’s activity.
    Colo Heights Hall on Tuesday December 1 from 3.30pm to 6.00pm
    Bilpin District Hall on Wednesday December 2 from 3.30pm to 6.00pm
    St Albans School of Arts on Saturday December 5 from 11.00am to 1.30pm.
    Everyone is welcome. If you need help with transport, please get in touch.
    For more information, please call Liz on 0437 144 475.

  • Recovery, Resilience and Readiness - Check in

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    The Community Recovery team at Council would like to check in with you about how you are travelling at this time of year as anniversaries of last summer’s fires come around. We are wondering what, if any, community activities or memorials might like our support over the next couple of months. It is also completely ok not to want to do anything!
    Red Cross say that often the anticipation of an anniversary is more difficult and painful than the day (or days) itself. Some people may attend community memorials, others will choose to spend time with family and friends. For others it may be important to spend some time alone. Dr Rob Gordon has a short video about this time HERE
    If you would like to do something in your community during this time, please get in touch. Also, please be aware that there are still a range of supports available during this time. Call the Community Recovery Officer on 4560 4489 for more information.

  • Community Recovery and Resilience

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    Community Recovery and Resilience

    There are some great opportunities to support your mental health and wellbeing currently available including:

    πŸ“Œ Red Cross Mental Health and Wellbeing Courses
    St Albans (Settlers Arms Inn) - Friday, 6 November from 11am to 3pm
    Kurrajong (Kurrajong Community Centre) - Friday, 20 November from 11am to 3pm
    Richmond (Hawkesbury Leisure and Learning Centre) - Friday, 27 November from 11am to 3pm
    Register here πŸ‘‰ redcross.org.au/bluemountains

    πŸ“Œ Red Cross Webinar - Decision Fatigue
    Tuesday, 10 November
    Join in on this disaster recovery webinar with expert and cognitive scientist Jolie Wills as she shares her valuable insights on how the mind works under prolonged pressure, how we make decisions and how our reactions and behaviours are impacted by stress. Register here πŸ‘‰https://zoom.us/webinar/register/WN_CUcsrK-4RrqjZSFpGXdrMw

    πŸ“Œ Your Community Wellness Program
    3 November 2020 to 4 March 2021
    A free wellness program for our bushfire affected communities, hosted by the Blue Mountains Botanic Garden. Further details, including dates and registration can be found here

  • Grants Available - Online Session

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    Do you have an idea for a community project that will help the Hawkesbury with its recovery from fires and floods?
    Or a proposal for an activity that will help to build a resilient and prepared Hawkesbury community?
    There are a variety of grants currently available that may fund your great ideas to improve community connection in collaboration with others.
    Activities could include grass roots activities like street barbecues, short term resilience and connection activities or medium and longer-term community projects.
    Grants range from $1000 up to $300,000 and applications are open to joint-organisations, community groups, not-for-profit organisations and Council.
    You are invited to a one hour information session online to hear more about the grant opportunities on Thursday October 29 from 2pm – 3pm.
    Resilience NSW, Council and Wentworth Healthcare Ltd (provider of the Primary Health Network) staff will be available to discuss the current funding opportunities that are available through their grant programs.
    Please register here to participate.

  • RE-BUILDING AFTER BUSHFIRES: AUSTRAL BRICKS ARE HERE TO HELP

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    For any bushfire victims who had built their home with Austral Bricks, Brickworks Building Products will replace all the bricks, free of charge, including delivery.

    For homes constructed from other building materials, Brickworks will assist the re-build with 50% off all materials in the Brickworks Building Products portfolio. This includes bricks, pavers, roof tiles, masonry blocks and retaining walls.

    If you or someone you know has recently lost their home to the bushfires, please contact us on 13 27 42, or fill out the application form below.

  • Bushfire recovery grants now available

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    Bushfire recovery grants available:

    The Salvation Army has the following grants available to assist people impacted by the 2019-2020 bushfires.

    Assessment for a Bushfire Recovery Grant is based on an individual needs basis and has the following criteria:

    • Suffered loss from the 2019-2020 bushfires
    • At the time of the bushfires, lived or worked in a bushfire affected area
    • Over 18 years old
    • One grant per household

    Additionally, each grant has its own verification requirements. However, if you’ve previously been assessed by The Salvation Army for bushfire assistance (2019-2020 bushfires), you do not need to provide these verification documents again.

    Click here for more details.

  • EQUINE FIRE RELIEF AUSTRALIA GRANTS NOW OPEN

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    The Equestrian Fire Relief Australia Grants Program has just opened and is focused on facilitating support to equestrians in Australia's bushfire affected areas.
    Grants are intended to support equestrian welfare, wellbeing and return to participation in equestrian sports by assisting the recovery of the equestrian community.

    The grants will be used to repair or replace essential items damaged or lost in the bushfires, such as:
    ǁ Equine facilities e.g. fencing, shelters and outdoor arenas
    ǁ Gear e.g. bridles, saddles,
    ǁ Training or competition equipment e.g. show jumping poles
    ǁ Feed/hay
    ǁ Floats

    The grants are open to all types of individual equestrians and not for profit clubs/organisations. Applications will be accepted up to 30 September 2020. To find out more

  • Step by Step Recovery Support Service

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    Hawkesbury residents affected by the recent bushfires or other emergency events can access Step by Step Recovery Support Service

    Step by Step in the Hawkesbury is funded by the NSW Department of Communities and Justice and Hawkesbury City Council. Step by Step aim to provide immediate emotional and social support to community members helping them access grants, submit applications, insurance issues and providing information on recovery resources.

    To access Step by Step Recovery Support Service:

    πŸ‘‰ Phone:call 0417 298 832
    πŸ‘‰ Email stepbystep@gatewayfamilyservices.org.au
    πŸ‘‰ Facebook Step by Step - Disaster Recovery Support Service

  • Bushfire Psychological Therapy Services

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    Are you feeling anxious about the upcoming fire season? Does the smell of smoke make your heart race? Are you finding it difficult to enjoy things since the fires? If you answered yes to any of these questions, you might benefit from talking to someone.

    The Bushfire Psychological Therapy Services stream is available to people in the Blue Mountains, Hawkesbury, Lithgow and Penrith areas significantly impacted by bushfire, including emergency services personnel and their families.

    For more information πŸ‘‰ https://bit.ly/3gyouvA

Page last updated: 29 Mar 2023, 04:19 PM